Shipping policy

Shipping/ Processing : Processing times are listed in the description of each product page. Please review it before purchasing to make sure your item will arrive on time. Standard delivery time can take up to 7 business days once it is in the post office possession or longer depending on time of year. Some times maybe longer. Rush processing is available for an additional fee. Please contact us help@elevethirteenent.com or click on the contact us page to inquire about upgrading your order to faster processing/shipping. International orders can take longer delivery time with standard shipping. Orders can take up to 21 business days to receive once the post office has the package.

Cancellations: Orders can not be cancelled once the order is placed. Orders are submitted for processing right away. If you need to make any changes. Please contact us within 2 hours of placing your order.